How To Fix CN393 - Total value of invoicing plan &1 is not equal to total val. of service &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CN - Meldungen für Netzpläne

  • Message number: 393

  • Message text: Total value of invoicing plan &1 is not equal to total val. of service &2

  • Show details Hide details
  • Diagnosis
    The total value &V1& of the invoicing plan is not equal to the total
    value &V2& of the service.
    The activity is of the type "Service". In this case, the price in the
    activity is always the same as the total of the items (or of the limit)
    from the bill of services.
    Because the overall value of the invoicing plan is also transferred to
    the price of the activity, a total value in the invoicing plan that is
    different to the total value of the service would incorrectly generate
    an inconsistency between the activity price (and thereby the total
    value in the service) and the total of the items (or the limit) in the
    bill of services.
    System Activities
    The system does not accept the changed invoicing plan in its current
    form and processes the dialog of the invoicing plan until the total
    value of the invoicing plan is the same as the total value &V2& of the
    service.
    Procedure
    Maintain the items in the invoicing plan in such a way that the total
    value is &V2&.
    Procedure for System Administration

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CN393 - Total value of invoicing plan &1 is not equal to total val. of service &2 ?

    The SAP error message CN393 indicates a discrepancy between the total value of an invoicing plan and the total value of the associated service. This error typically arises in the context of project management and contract management within SAP, particularly when dealing with service-related contracts or projects.

    Cause:

    1. Mismatch in Values: The total value defined in the invoicing plan does not match the total value of the services that have been delivered or are expected to be delivered.
    2. Incorrect Configuration: There may be an issue with how the invoicing plan or service items are configured in the system.
    3. Changes in Service Value: If the service value has been changed after the invoicing plan was created, this can lead to a mismatch.
    4. Incomplete Data Entry: Missing or incorrect entries in the invoicing plan or service items can also cause this error.

    Solution:

    1. Review Invoicing Plan: Check the invoicing plan associated with the project or service. Ensure that the total value matches the expected service value.
    2. Adjust Service Values: If the service values have changed, update the invoicing plan to reflect the correct total value.
    3. Check Configuration: Ensure that the configuration settings for the invoicing plan and service items are correct and consistent.
    4. Recreate Invoicing Plan: If necessary, consider deleting and recreating the invoicing plan to ensure that it aligns with the service values.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling invoicing plans and service values.

    Related Information:

    • Transaction Codes: You may need to use transaction codes such as CJ20N (Project Builder) or CJ88 (Settlement) to review and adjust project-related data.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
    • User Roles: Ensure that you have the appropriate permissions to make changes to invoicing plans and service entries.
    • Testing: After making adjustments, test the invoicing process to ensure that the error does not recur.

    By following these steps, you should be able to resolve the CN393 error and ensure that the invoicing plan and service values are aligned correctly.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant