How To Fix CMX_XSR019 - Data record for SXS reference '&1' already locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: CMX_XSR - Messages SXS Repository

• Message number: 019

• Message text: Data record for SXS reference '&1' already locked by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMX_XSR019 - Data record for SXS reference '&1' already locked by another user ?

  The SAP error message CMX_XSR019 indicates that a data record for a specific SXS (Service Exchange System) reference is already locked by another user. This typically occurs in scenarios where multiple users are trying to access or modify the same data record simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user is currently editing or has locked the data record you are trying to access.
  Session Timeout: A previous session may not have released the lock due to a timeout or an unexpected termination.
  System Configuration: The system may be configured to enforce strict locking mechanisms to prevent data inconsistencies.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, wait for the other user to finish their work and then try again.
  Identify the Locking User: Use transaction codes like SM12 (for lock entries) to identify which user has locked the record. You can then communicate with that user to resolve the issue.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock using transaction SM12. However, be cautious with this approach as it may lead to data inconsistencies if the other user is still working on the record.
  Check for Background Jobs: Sometimes, background jobs may hold locks on records. Check if any background processes are running that might be causing the lock.
  Review System Configuration: If this issue occurs frequently, consider reviewing the system's locking strategy and configurations to ensure they align with your business processes.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. SAP uses optimistic and pessimistic locking mechanisms to manage concurrent access to data.
  User Communication: Establishing a protocol for users to communicate when they are working on shared records can help minimize conflicts.
  Training: Providing training to users on how to handle locking issues and best practices for data access can reduce the frequency of such errors.
  
  If the problem persists despite trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.