How To Fix CMX_XSR018 - Incomplete data for SXS reference &1; Details - see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CMX_XSR - Messages SXS Repository

• Message number: 018

• Message text: Incomplete data for SXS reference &1; Details - see long text

What causes this issue?

The data record for the SXS reference node '<ZH>&V1&</>' (object ID
[OID]: <ZH>&V2&</>) does not contain any data on the root node (root ID)
or the application context of the XStep tree to which the SXS reference
node belongs.
An attempt to complete the data failed.
The reason for this may be that the XStep tree or the SXS version to
which this SXS reference node belongs is being processed by another user
and is thus locked against further write accesses.
Another possible cause of the problem is database inconsistencies. In
the past, these inconsistencies arose as a result of the deletion status
not being completely forwarded to the child element belonging to the
relevant XStep tree when XStep trees were deleted. In consequence, not
all elements of the XStep tree were deleted.

System Response

If this SXS reference belongs to the number of hits of a where-used list
for a standard XStep (SXS), the search procedure available hitherto is
used. In the evaluation of very large datasets, this may lead to runtime
errors when the SXS where-used list function is performed. The SXS
where-used list function cannot then be performed successfully.
If a where-used list is generated for a standard XStep (SXS) all
associated SXS references of which have complete data, the system a
utomatically uses a different, runtime-optimized search procedure. The
search results can be determined and displayed more quickly than
previously.
If SXS references previously existing in the system are changed or new
ones created, these SXS references are automatically supplemented with
the previously missing data.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMX_XSR018 - Incomplete data for SXS reference &1; Details - see long text ?

  The SAP error message CMX_XSR018, which states "Incomplete data for SXS reference &1; Details - see long text," typically occurs in the context of SAP's Customer Experience (CX) or related modules where there is a reference to a specific SXS (SAP Experience Services) object or data set that is incomplete or missing required information.
  Cause:
  
  Missing Data: The error usually indicates that there is some required data that is not available for the specified SXS reference. This could be due to incomplete configuration, missing master data, or data that has not been properly transferred or synchronized.
  Incorrect Configuration: If the system is not configured correctly, it may lead to incomplete data being referenced.
  Data Integrity Issues: There may be issues with data integrity, such as broken links between related data objects or missing entries in the database.
  
  Solution:
  
  Check the Long Text: The first step is to check the long text associated with the error message for more specific details about what data is incomplete. This can provide insights into which specific fields or data sets are causing the issue.
  Review Configuration: Ensure that all necessary configurations for the SXS reference are complete. This includes checking any related settings in the SAP system.
  Data Validation: Validate the data associated with the SXS reference. Ensure that all required fields are populated and that there are no missing entries.
  Data Synchronization: If the data is supposed to be synchronized from another system or module, ensure that the synchronization process has been completed successfully.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may have additional insights or patches available for your specific version of the software.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on similar issues.
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to investigate the underlying data structures and see if there are any discrepancies.
  Logs and Traces: Review application logs (transaction SLG1) or system logs for any additional error messages or warnings that could provide more context.
  
  By following these steps, you should be able to identify the root cause of the CMX_XSR018 error and implement a solution to resolve it.