How To Fix CMS_SHP030 - Error getting data by primary key

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_SHP - Message Class for Ship

• Message number: 030

• Message text: Error getting data by primary key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_SHP030 - Error getting data by primary key ?

  The SAP error message CMS_SHP030, which indicates "Error getting data by primary key," typically occurs in the context of SAP's Customer Management System (CMS) or related modules when the system is unable to retrieve data associated with a specific primary key. This can happen for various reasons, and understanding the cause is crucial for finding a solution.
  Causes:
  
  Data Integrity Issues: The primary key may not exist in the database, or there may be inconsistencies in the data.
  Authorization Issues: The user may not have the necessary permissions to access the data associated with the primary key.
  Database Connectivity Problems: There may be issues with the database connection, leading to failures in data retrieval.
  Configuration Errors: Incorrect configuration settings in the CMS or related modules can lead to this error.
  System Performance Issues: High load on the system or database can cause timeouts or failures in data retrieval.
  Corrupted Data: The data associated with the primary key may be corrupted or improperly formatted.
  
  Solutions:
  
  Check Data Existence: Verify that the data associated with the primary key exists in the database. You can do this by running a query directly against the database.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data. Check the user roles and permissions in the SAP system.
  Database Connection: Check the database connection settings and ensure that the database is up and running. Look for any connectivity issues.
  Configuration Review: Review the configuration settings in the CMS or related modules to ensure they are set up correctly.
  System Performance Monitoring: Monitor system performance and check for any bottlenecks or high load situations that may be affecting data retrieval.
  Data Consistency Check: Run consistency checks on the database to identify and resolve any data integrity issues.
  Consult Logs: Check the application logs for more detailed error messages that can provide additional context about the failure.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for the CMS and related modules for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with a technical expert who can perform a deeper analysis of the system and database.