How To Fix CMS_RIG005 - Internal error occurred while saving rights; contact your system admin

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_RIG - Rights

• Message number: 005

• Message text: Internal error occurred while saving rights; contact your system admin

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_RIG005 - Internal error occurred while saving rights; contact your system admin ?

  The SAP error message "CMS_RIG005 Internal error occurred while saving rights; contact your system admin" typically indicates an issue related to the rights management system within SAP BusinessObjects or SAP Analytics Cloud. This error can occur due to various reasons, including configuration issues, database problems, or permission settings.
  Possible Causes:
  
  Database Issues: There may be problems with the underlying database that stores the rights and permissions data.
  Configuration Errors: Incorrect configuration settings in the Central Management Console (CMC) or the rights management system can lead to this error.
  Corrupted Metadata: Corruption in the metadata related to user rights or groups can cause internal errors.
  Insufficient Permissions: The user attempting to save rights may not have the necessary permissions to perform the action.
  System Bugs: There may be bugs in the version of SAP BusinessObjects or SAP Analytics Cloud you are using.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database is up and running and that there are no connectivity issues.
  Review Configuration Settings: Verify the configuration settings in the CMC, especially those related to user rights and permissions.
  Clear Cache: Sometimes, clearing the cache of the application can resolve temporary issues.
  Check User Permissions: Ensure that the user has the appropriate permissions to modify rights. You may need to log in as an administrator to check this.
  Review Logs: Check the application logs for more detailed error messages that can provide insights into the root cause of the issue.
  Update Software: If you are using an older version of SAP BusinessObjects or SAP Analytics Cloud, consider updating to the latest version, as it may contain bug fixes.
  Contact Support: If the issue persists, contact SAP support for assistance. Provide them with the error message and any relevant logs for further investigation.
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for your specific version of BusinessObjects or Analytics Cloud for detailed information on rights management and troubleshooting.
  Community Forums: Check SAP Community forums for similar issues reported by other users and potential solutions.
  System Admin: Involve your system administrator, as they may have access to additional tools and logs that can help diagnose the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the CMS_RIG005 error message.