How To Fix CMS_PCN_CR007 - Cannot create change request; active change request already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_PCN_CR - CMS: Change Requests

• Message number: 007

• Message text: Cannot create change request; active change request already exists

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You can determine if an active change request exists for an object by
selecting the <ZK>Display</> request button in the workarea toolbar of
the Collateral Mangement workbench.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_PCN_CR007 - Cannot create change request; active change request already exists ?

  The SAP error message CMS_PCN_CR007 indicates that you are trying to create a new change request in the Change Management System (CMS) while there is already an active change request present. This situation typically arises in environments where change requests are managed to ensure that changes to configurations, processes, or systems are tracked and controlled.
  Cause:
  The primary cause of this error is that the system detects an existing active change request that has not been completed or closed. SAP does not allow the creation of a new change request until the existing one is either completed or canceled. This is a safeguard to prevent overlapping changes that could lead to inconsistencies or conflicts.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Active Change Requests:
  
  Navigate to the Change Management area in SAP and check for any active change requests. You can use transaction codes like CRMD_ORDER or SOLMAN_WORKCENTER (if using Solution Manager) to view existing change requests.
  
  
  
  Complete or Close the Existing Change Request:
  
  If you find an active change request that is no longer needed, you can either complete it or cancel it, depending on your organization's change management policies.
  Ensure that all necessary approvals and documentation are in place before closing or canceling the request.
  
  
  
  Review Change Request Status:
  
  If the existing change request is still valid, you may need to wait until it is completed before creating a new one. Communicate with the team members involved in the existing change request to understand its status.
  
  
  
  Consult Documentation or Support:
  
  If you are unsure about how to proceed, consult your organization's documentation on change management processes or reach out to your SAP support team for assistance.
  
  
  
  Related Information:
  
  Change Management Process: Familiarize yourself with your organization's change management process to understand how change requests are handled, including approval workflows and documentation requirements.
  SAP Notes and Documentation: Check SAP Notes for any specific updates or patches related to the Change Management System that might address this issue or provide additional context.
  User Roles and Permissions: Ensure that you have the appropriate permissions to create change requests and manage existing ones. Sometimes, user roles can restrict actions based on the current state of change requests.
  
  By following these steps, you should be able to resolve the error and proceed with your change management activities in SAP.