How To Fix CMS_PCN_CR004 - Change request locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_PCN_CR - CMS: Change Requests

• Message number: 004

• Message text: Change request locked by user &1

What causes this issue?

Change request that you have selected is locked for editing by another
user.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the other user and determine who should be editing the change
request.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_PCN_CR004 - Change request locked by user &1 ?

  The SAP error message CMS_PCN_CR004 indicates that a change request is locked by a specific user (denoted by &1). This typically occurs in the context of the Change Management System (CMS) within SAP, where multiple users may be working on change requests simultaneously.
  Cause:
  
  User Lock: The change request is currently being edited or processed by another user, which prevents other users from making changes to it.
  Session Timeout: If a user has left their session open without completing their work, the change request may remain locked.
  System Error: Occasionally, system errors or crashes can lead to a change request being left in a locked state.
  
  Solution:
  
  Identify the User: Check who is currently locking the change request. You can do this by using transaction codes like SM12 (to view and manage locks) or SM21 (to check system logs).
  Contact the User: If possible, contact the user who has locked the change request and ask them to complete their work or release the lock.
  Release the Lock: If the user is unavailable or has left the organization, an administrator can manually release the lock using transaction SM12. However, this should be done with caution to avoid data loss or inconsistencies.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if any background processes are running that might be causing the lock.
  Wait and Retry: If the lock is temporary, waiting for the user to finish their work may be the simplest solution.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related issues.
  SE03: To analyze transport requests and their statuses.
  
  
  Documentation: Refer to SAP Help documentation for more details on change request management and locking mechanisms.
  User Training: Ensure that users are trained on proper change request handling to minimize locking issues.
  
  If the problem persists or if you encounter additional issues, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.