How To Fix CMS_INS014 - Enter currency for the insurance sum in case of death

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_INS - Messages for Insurance

• Message number: 014

• Message text: Enter currency for the insurance sum in case of death

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enter the currency for the insurance sum in case of death for object
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Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_INS014 - Enter currency for the insurance sum in case of death ?

  The SAP error message CMS_INS014, which states "Enter currency for the insurance sum in case of death," typically occurs in the context of managing insurance policies within the SAP system, particularly in the SAP Customer Management System (CMS) or SAP Insurance modules.
  Cause:
  This error message is triggered when a user attempts to create or update an insurance policy or related transaction without specifying the currency for the insurance sum in the event of death. The system requires a currency code to properly process financial information related to the insurance policy.
  Solution:
  To resolve this error, follow these steps:
  
  
  Access the Relevant Transaction:
  
  Navigate to the transaction or screen where you encountered the error.
  
  
  
  Locate the Insurance Sum Field:
  
  Find the field that corresponds to the insurance sum in case of death. This is usually labeled clearly in the insurance policy details.
  
  
  
  Enter the Currency:
  
  Ensure that you enter a valid currency code (e.g., USD, EUR, etc.) in the designated field for the insurance sum. This may be a separate field or part of the insurance sum entry.
  
  
  
  Check Configuration:
  
  If you are consistently encountering this error, check the configuration settings in the SAP system to ensure that the currency settings for insurance policies are correctly defined.
  
  
  
  Save Changes:
  
  After entering the required currency, save your changes and attempt to proceed with the transaction again.
  
  
  
  Related Information:
  
  User Permissions: Ensure that you have the necessary permissions to edit insurance policy details.
  SAP Documentation: Refer to the SAP Help Portal or specific documentation related to the insurance module for more detailed guidance on handling insurance policies.
  Consult with IT Support: If the issue persists, it may be beneficial to consult with your organization's SAP support team or IT department for further assistance.
  Training: Consider training sessions or resources on SAP insurance modules to better understand the required fields and processes.
  
  By following these steps, you should be able to resolve the CMS_INS014 error and successfully enter the necessary information for the insurance policy.