How To Fix CMS_INS012 - Enter currency for the one time contribution for insurance premium

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_INS - Messages for Insurance

• Message number: 012

• Message text: Enter currency for the one time contribution for insurance premium

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

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Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_INS012 - Enter currency for the one time contribution for insurance premium ?

  The SAP error message CMS_INS012 typically indicates that there is a missing or incorrect currency entry for a one-time contribution related to an insurance premium in the SAP system. This error often arises in the context of the SAP Convergent Charging (SAP CC) or SAP Insurance modules, where financial transactions and contributions need to be accurately recorded with the appropriate currency.
  Cause:
  
  Missing Currency Field: The currency field for the one-time contribution has not been filled in.
  Incorrect Currency Code: The currency code entered may not be valid or recognized by the system.
  Configuration Issues: There may be configuration issues in the system that prevent the currency from being recognized or processed correctly.
  Data Entry Error: A user may have inadvertently skipped the currency field or entered it incorrectly.
  
  Solution:
  
  Check Input Fields: Ensure that the currency field for the one-time contribution is filled in correctly. If it is blank, enter the appropriate currency code (e.g., USD, EUR).
  Validate Currency Code: Verify that the currency code entered is valid and recognized by the SAP system. You can check this in the currency configuration settings.
  Review Configuration: If the issue persists, review the configuration settings related to currencies in the SAP system. Ensure that the necessary currencies are activated and properly configured.
  Consult Documentation: Refer to the SAP documentation or help files for specific guidance on handling currency entries in the relevant module.
  User Training: If this error is common among users, consider providing training or guidelines on how to correctly enter currency information for contributions.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to insurance contributions and currency settings, such as OB08 for maintaining exchange rates or SPRO for configuration settings.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance, providing them with the error message and context in which it occurs.
  
  By following these steps, you should be able to resolve the CMS_INS012 error and ensure that the one-time contribution for the insurance premium is processed correctly.