How To Fix CMS_INS013 - Enter currency for the insurance sum in case of survival

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_INS - Messages for Insurance

• Message number: 013

• Message text: Enter currency for the insurance sum in case of survival

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enter the currency for insurance sum in case of survival for object
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Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_INS013 - Enter currency for the insurance sum in case of survival ?

  The SAP error message CMS_INS013, which states "Enter currency for the insurance sum in case of survival," typically occurs in the context of insurance-related transactions within the SAP system, particularly in the SAP Customer Management System (CMS) or SAP Insurance modules.
  Cause:
  This error message is triggered when a user attempts to process an insurance product or policy that requires a specified currency for the insurance sum (the amount payable in case of survival) but has not been provided. The system expects a currency code to be entered for the insurance sum, and if it is missing, the error will occur.
  Solution:
  To resolve the CMS_INS013 error, follow these steps:
  
  
  Check the Input Fields: Ensure that you have filled in all required fields related to the insurance sum, particularly the currency field. Look for a field labeled "Currency" or similar in the insurance policy or product configuration.
  
  
  Enter the Currency: If the currency field is empty, enter the appropriate currency code (e.g., EUR for Euro, USD for US Dollar) that corresponds to the insurance sum.
  
  
  Review Configuration: If you are consistently encountering this error, it may be worth reviewing the configuration settings for the insurance product in question. Ensure that the currency settings are correctly defined in the product master data.
  
  
  Consult Documentation: Refer to the SAP documentation or user manuals related to the insurance module for specific guidance on entering insurance sums and currencies.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Training: Ensure that users are trained on how to properly enter data in the insurance module to avoid similar errors in the future.
  System Updates: Keep your SAP system updated, as newer versions may have bug fixes or enhancements that could resolve such issues.
  
  By following these steps, you should be able to resolve the CMS_INS013 error and proceed with your insurance-related transactions in SAP.