How To Fix CMS_CUS_PCN028 - Change request type &1 not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CUS_PCN - Process control customizing messages

• Message number: 028

• Message text: Change request type &1 not defined

What causes this issue?

Assigned change request type may have been deleted in the Customizing of
change request types.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select an existing change request type using input help on the field or
define new values in the process control Customizing using
Implementation Guide (IMG).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CUS_PCN028 - Change request type &1 not defined ?

  The SAP error message CMS_CUS_PCN028 indicates that a specific change request type (denoted by &1) is not defined in the system. This error typically arises in the context of Change Management or Project Change Notifications within SAP, particularly when working with the Change Request Management (CRM) module.
  Cause:
  
  
  Undefined Change Request Type: The primary cause of this error is that the change request type you are trying to use has not been defined in the system. This could be due to:
  
  The type not being created in the configuration.
  A typo or incorrect reference to the change request type in your transaction or program.
  The change request type being deleted or deactivated.
  
  
  
  Configuration Issues: There may be issues in the configuration settings where the change request types are defined.
  
  
  Solution:
  
  
  Define the Change Request Type:
  
  Go to the configuration settings in SAP (usually through transaction SPRO).
  Navigate to the relevant section for Change Request Management.
  Check if the change request type you are trying to use is defined. If not, you will need to create it.
  Ensure that all necessary attributes and settings for the change request type are properly configured.
  
  
  
  Check for Typos:
  
  Verify that the change request type you are entering is correct and does not contain any typographical errors.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the specified change request type.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on how to define and manage change request types.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a production environment.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or SE11 to check the database table definitions related to change request types.
  Tables: Check relevant tables that store change request types, such as TCMS_CRTYP or similar, depending on your SAP version.
  SAP Notes: Look for any SAP Notes that might address this specific error or provide additional context or fixes.
  
  By following these steps, you should be able to resolve the error message CMS_CUS_PCN028 and ensure that the change request type is properly defined and usable in your SAP system.