How To Fix CMS_CUS_PCN028 - Change request type &1 not defined

CMS_CUS_PCN028 - Overview

• Message type: E = Error

• Message class: CMS_CUS_PCN - Process control customizing messages

• Message number: 028

• Message text: Change request type &1 not defined

What causes this issue?

Assigned change request type may have been deleted in the Customizing of
change request types.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select an existing change request type using input help on the field or
define new values in the process control Customizing using
Implementation Guide (IMG).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CUS_PCN028 - Change request type &1 not defined ?

  The SAP error message CMS_CUS_PCN028 indicates that a specific change request type (denoted by &1) is not defined in the system. This error typically arises in the context of Change Management or Project Change Notifications within SAP, particularly when working with the Change Request Management (CRM) module.
  
  Cause:
  
  
  Undefined Change Request Type: The primary cause of this error is that the change request type you are trying to use has not been defined in the system. This could be due to:
  
  The type not being created in the configuration.
  A typo or incorrect reference to the change request type in your transaction or program.
  The change request type being deleted or deactivated.
  
  
  
  
  Configuration Issues: There may be issues in the configuration settings where the change request types are defined.
  
  
  
  Solution:
  
  
  Define the Change Request Type:
  
  Go to the configuration settings in SAP (usually through transaction SPRO).
  Navigate to the relevant section for Change Request Management.
  Check if the change request type