How To Fix CMS_CUS_PCN027 - Current status does not permit activity &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CUS_PCN - Process control customizing messages

• Message number: 027

• Message text: Current status does not permit activity &1

What causes this issue?

Current user status does not permit you to perform the business
activity.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CUS_PCN027 - Current status does not permit activity &1 ?

  The SAP error message CMS_CUS_PCN027 with the description "Current status does not permit activity &1" typically occurs in the context of the SAP Customer Management (CMS) or related modules when an attempt is made to perform an action that is not allowed due to the current status of the object (such as a customer, order, or contract).
  Cause:
  The error is usually caused by one of the following reasons:
  
  Status Restrictions: The object you are trying to modify or perform an action on is in a status that does not allow that specific activity. For example, if you are trying to change a contract that is already completed or archived, the system will prevent you from making changes.
  Business Rules: There may be specific business rules or workflows defined in the system that restrict certain actions based on the status of the object.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform the action on the object in its current status.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Object Status: Review the current status of the object you are trying to work with. You can do this by navigating to the relevant transaction or using the object’s details in the system.
  
  
  Understand Allowed Actions: Refer to the documentation or configuration settings to understand what actions are permissible for the current status of the object. This may involve checking the status management settings in the system.
  
  
  Change Status: If appropriate, change the status of the object to one that allows the desired action. This may involve completing certain prerequisites or following a specific workflow.
  
  
  Consult with Business Process Owner: If you are unsure about the status or the actions that can be taken, consult with the business process owner or a functional consultant who can provide guidance based on the business rules in place.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to perform the action. If not, contact your system administrator to request the required permissions.
  
  
  Review Customizations: If your organization has customized the SAP system, check if there are any custom validations or rules that might be causing this error.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional context.
  Documentation: Review the SAP documentation related to the specific module you are working with (e.g., SAP Customer Management, Sales and Distribution) for more information on status management and allowed actions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you view and manage object statuses (e.g., CRM_ORDER, CRM_CUSTOMER, etc.).
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.