How To Fix CMS_COR_UI001 - Select a dispatch control for the correspondence request

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_COR_UI - Correspondence UI messages

• Message number: 001

• Message text: Select a dispatch control for the correspondence request

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_COR_UI001 - Select a dispatch control for the correspondence request ?

  The SAP error message CMS_COR_UI001 ("Select a dispatch control for the correspondence request") typically occurs in the context of the Correspondence Management System (CMS) within SAP. This error indicates that the system requires a dispatch control to be selected for processing a correspondence request, but none has been specified.
  Cause:
  
  Missing Dispatch Control: The most common cause of this error is that the user has not selected a dispatch control for the correspondence request. Dispatch controls define how the correspondence will be sent (e.g., via email, print, etc.).
  Configuration Issues: There may be configuration issues in the CMS settings that prevent the dispatch control from being available or visible.
  User Permissions: The user may not have the necessary permissions to access or select dispatch controls.
  
  Solution:
  
  
  Select a Dispatch Control:
  
  When creating or processing a correspondence request, ensure that you select an appropriate dispatch control from the available options. This can usually be done in the correspondence request screen.
  
  
  
  Check Configuration:
  
  Verify that the dispatch controls are properly configured in the system. This can be done by checking the settings in the Correspondence Management configuration (transaction code SPRO).
  Ensure that the dispatch control types you need are defined and active.
  
  
  
  User Permissions:
  
  Check if the user has the necessary authorizations to access and select dispatch controls. This may require coordination with your SAP security team to ensure the user roles are correctly set up.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for more detailed information on how to set up and manage dispatch controls in the CMS.
  
  
  
  Testing:
  
  After making any changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SOST (to check the status of sent correspondence), and others related to CMS.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address known issues.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error message CMS_COR_UI001 and successfully process your correspondence requests.