How To Fix CMS_COR004 - Correspondence &1 could not be created for receiver &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_COR - Message class for Correspondence module

• Message number: 004

• Message text: Correspondence &1 could not be created for receiver &2

What causes this issue?

You have not assigned a business partner function set to the
correspondence group (of the correspondence type).
<ZH>Note</>: The combination of partner function set and entity type
must already be defined in the IMG activity Define Partner Function Sets

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Specify a valid business partner function set for the correspondence
type group in the Implementation Guide (IMG) activity Define
Correspondence Type Groups.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_COR004 - Correspondence &1 could not be created for receiver &2 ?

  The SAP error message CMS_COR004 indicates that a correspondence document could not be created for a specified receiver. This error typically arises in the context of the SAP Customer Relationship Management (CRM) or SAP Customer Management System (CMS) when there is an issue with generating correspondence documents, such as letters, emails, or other forms of communication.
  Causes:
  
  Missing Configuration: The correspondence type may not be properly configured in the system.
  Receiver Data Issues: The receiver (customer or business partner) may not have the necessary data (e.g., address, email) required for correspondence.
  Authorization Issues: The user may not have the necessary authorizations to create correspondence for the specified receiver.
  Technical Errors: There may be underlying technical issues, such as problems with the database or application server.
  Incorrect Parameters: The parameters passed to the correspondence creation function may be incorrect or incomplete.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the correspondence type is correctly configured in the system. This includes checking the settings