How To Fix CMS_COR003 - An internal error has occurred; contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_COR - Message class for Correspondence module

• Message number: 003

• Message text: An internal error has occurred; contact your system administrator

What causes this issue?

An internal error occurred while saving the correspondence request in
the buffers

System Response

The system fails to process the correspondence request.

How to fix this error?

Try again. If the error persists, contact your system administrator.

Procedure for System Administrators

Make a note of the details that resulted in the error. Send a problem
message to SAP with these details.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_COR003 - An internal error has occurred; contact your system administrator ?

  The SAP error message CMS_COR003, which states "An internal error has occurred; contact your system administrator," is a generic error that can occur in various contexts within the SAP system, particularly in the context of the Central Management Server (CMS) or BusinessObjects environments. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Configuration Issues: Misconfigurations in the CMS or related components can lead to internal errors.
  Database Connectivity Problems: Issues with the database connection, such as incorrect credentials or network problems, can trigger this error.
  Corrupted Files: Corrupted files in the CMS or related components can cause unexpected behavior.
  Insufficient Permissions: The user may not have the necessary permissions to perform the action that triggered the error.
  Software Bugs: There may be bugs in the version of the software you are using that lead to this error.
  Resource Limitations: Insufficient system resources (CPU, memory, disk space) can lead to internal errors.
  
  Solutions:
  
  Check Logs: Review the CMS logs and other relevant logs (e.g., application server logs) for more detailed error messages that can provide insight into the root cause.
  Verify Configuration: Ensure that all configurations related to the CMS and its components are correct. This includes checking database connection settings and user permissions.
  Restart Services: Sometimes, simply restarting the CMS and related services can resolve transient issues.
  Check Database: Ensure that the database is up and running, and that there are no connectivity issues. Test the connection from the CMS to the database.
  Update Software: If you are using an older version of SAP or BusinessObjects, consider applying the latest patches or updates, as these may contain fixes for known bugs.
  Check Resource Availability: Monitor system resources to ensure that there are sufficient CPU, memory, and disk space available for the CMS to operate effectively.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error details and any relevant logs.
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for your specific version of the software for more detailed troubleshooting steps.
  Community Forums: Check SAP community forums or other online resources where users may have encountered similar issues and shared their solutions.
  System Administrator: Since the error message suggests contacting your system administrator, ensure that they are involved in the troubleshooting process, as they may have access to additional tools and logs.
  
  By following these steps, you should be able to diagnose and potentially resolve the CMS_COR003 error in your SAP environment.