How To Fix CMS_COMMON201 - An internal error occurred in managing the favorites; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_COMMON - Message Class for Common Service Functions

• Message number: 201

• Message text: An internal error occurred in managing the favorites; see long text

What causes this issue?

The entity objects that you want to display in the list of favorites are
not maintained.

System Response

The list of favorites cannot be updated with the list of entity objects
that you have selected.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_COMMON201 - An internal error occurred in managing the favorites; see long text ?

  The SAP error message CMS_COMMON201 indicates that there is an internal error related to managing favorites in the SAP system. This error can occur in various contexts, such as when users try to access or manage their favorites in the SAP GUI or in SAP BusinessObjects.
  Possible Causes:
  
  Corrupted Favorites: The favorites list may have become corrupted, leading to issues when trying to access or manage it.
  User Profile Issues: There may be problems with the user profile or settings that are causing the error.
  System Configuration: Misconfigurations in the SAP system or the BusinessObjects environment can lead to this error.
  Database Issues: Problems with the underlying database, such as connectivity issues or data integrity problems, can also trigger this error.
  Software Bugs: There may be bugs in the version of SAP or BusinessObjects being used that lead to this error.
  
  Solutions:
  
  Clear Favorites: If possible, try to clear or reset the favorites list. This can often resolve issues related to corrupted entries.
  Check User Profile: Review the user profile settings and ensure that they are correctly configured. You may need to reset or recreate the user profile.
  Update Software: Ensure that you are using the latest version of SAP or BusinessObjects. Check for any patches or updates that may address this issue.
  Database Check: Perform a check on the database for any integrity issues or connectivity problems. Ensure that the database is functioning correctly.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide specific fixes or workarounds for this error.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Community: You can search the SAP Community forums for discussions related to the CMS_COMMON201 error. Other users may have encountered similar issues and shared their solutions.
  Documentation: Review the official SAP documentation for any guidelines on managing favorites and troubleshooting related errors.
  Logs: Check the application logs for more detailed error messages that may provide additional context for the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the CMS_COMMON201 error in your SAP environment.