How To Fix CMS_COMMON007 - Internal error occurred while saving the text lines; see long text

CMS_COMMON007 - Overview

• Message type: E = Error

• Message class: CMS_COMMON - Message Class for Common Service Functions

• Message number: 007

• Message text: Internal error occurred while saving the text lines; see long text

What causes this issue?

An internal error has occurred in using the function module
<ZH>SAVE_TEXT</> of the SAP Script tool. Collateral Management uses the
SAP Script tool for providing the <ZK>Text Editor </>or <ZK>Notes</>
service for all the entities that require this service.

System Response

The function module <ZH>SAVE_TEXT</> cannot be executed.

How to fix this error?

Check if you have made entries for the text object and text
identification used by the tool in tables <ZH>TTXOB</> and <ZH>TTXID</>.
If the error persists, make a note of the name of the function module
and the entries that caused the error. Send a problem message to SAP
including these details.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CMS_COMMON007 - Details

• The SAP error message CMS_COMMON007 indicates that an internal error occurred while trying to save text lines in the system. This error can arise in various contexts, such as when working with text elements in documents, master data, or other objects within SAP.
  Possible Causes:
  
  Database Issues: There may be issues with the database connection or the database itself, such as locks or corruption.
  Authorization Problems: The user may not have the necessary authorizations to perform the action.
  System Configuration: There could be configuration issues in the SAP system that are preventing the text from being saved.
  Data Consistency: There may be inconsistencies in the data being processed, such as invalid characters or formats.
  Memory Issues: Insufficient memory or resources on the application server could lead to this error.
  Transport Issues: If the text is part of a transport request, there may be issues with the transport itself.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations