How To Fix CMS_COMMON007 - Internal error occurred while saving the text lines; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_COMMON - Message Class for Common Service Functions

• Message number: 007

• Message text: Internal error occurred while saving the text lines; see long text

What causes this issue?

An internal error has occurred in using the function module
<ZH>SAVE_TEXT</> of the SAP Script tool. Collateral Management uses the
SAP Script tool for providing the <ZK>Text Editor </>or <ZK>Notes</>
service for all the entities that require this service.

System Response

The function module <ZH>SAVE_TEXT</> cannot be executed.

How to fix this error?

Check if you have made entries for the text object and text
identification used by the tool in tables <ZH>TTXOB</> and <ZH>TTXID</>.
If the error persists, make a note of the name of the function module
and the entries that caused the error. Send a problem message to SAP
including these details.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_COMMON007 - Internal error occurred while saving the text lines; see long text ?

  The SAP error message CMS_COMMON007 indicates that an internal error occurred while trying to save text lines in the system. This error can arise in various contexts, such as when working with text elements in documents, master data, or other objects within SAP.
  Possible Causes:
  
  Database Issues: There may be issues with the database connection or the database itself, such as locks or corruption.
  Authorization Problems: The user may not have the necessary authorizations to perform the action.
  System Configuration: There could be configuration issues in the SAP system that are preventing the text from being saved.
  Data Consistency: There may be inconsistencies in the data being processed, such as invalid characters or formats.
  Memory Issues: Insufficient memory or resources on the application server could lead to this error.
  Transport Issues: If the text is part of a transport request, there may be issues with the transport itself.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to save text lines. This can be done by reviewing the user's roles and permissions.
  Review System Logs: Check the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  Database Check: Verify the database for any locks or issues. You may need to consult with your database administrator to check for any inconsistencies or performance issues.
  Data Validation: Ensure that the data being entered does not contain invalid characters or formats. Validate the input data before saving.
  Memory and Resources: Monitor the system's memory and resource usage. If the system is low on resources, consider optimizing or increasing the available resources.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Reproduce the Error: Try to reproduce the error in a test environment to gather more information about the conditions under which it occurs.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary), SE37 (Function Modules), or SE80 (Object Navigator) to investigate the underlying objects related to the text lines.
  Long Text: The error message suggests checking the long text for more details. You can usually find additional information about the error in the long text section of the message.
  System Configuration: Review the configuration settings related to text management in your SAP system, as these can impact how text is handled and saved.
  
  By following these steps, you should be able to diagnose and potentially resolve the CMS_COMMON007 error in your SAP system.