How To Fix CMP_NEW165 - Deletion unsuccessful or no records that match selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 165

• Message text: Deletion unsuccessful or no records that match selection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW165 - Deletion unsuccessful or no records that match selection ?

  The SAP error message CMP_NEW165, which states "Deletion unsuccessful or no records that match selection," typically occurs in the context of data management within SAP, particularly when attempting to delete records from a database or a specific application area.
  Cause:
  
  
  No Matching Records: The most common cause of this error is that the selection criteria used to identify records for deletion do not match any existing records in the database. This could be due to incorrect input values or filters.
  
  
  Deletion Restrictions: There may be restrictions or dependencies preventing the deletion of certain records. For example, if the records are linked to other data or if they are in a status that does not allow deletion.
  
  
  Authorization Issues: The user may not have the necessary permissions to delete the records, leading to the operation being unsuccessful.
  
  
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the data.
  
  
  Solution:
  
  
  Verify Selection Criteria: Double-check the selection criteria you are using to ensure they are correct and that they should indeed match existing records. Adjust the criteria if necessary.
  
  
  Check for Dependencies: Investigate if the records you are trying to delete are linked to other records or if there are any business rules that prevent their deletion. You may need to delete dependent records first.
  
  
  Review Authorizations: Ensure that the user attempting the deletion has the appropriate authorizations. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  
  
  Consult Logs and Messages: Check the system logs or any additional error messages that may provide more context about why the deletion failed. This can help identify if there are technical issues or other constraints.
  
  
  Use Transaction Codes: If applicable, use specific transaction codes (like SE11 for data dictionary, SE16 for table display) to investigate the records in question and confirm their existence.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing records, such as SE11 (Data Dictionary), SE16 (Data Browser), or specific transaction codes related to the module you are working with.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into similar issues faced by other users and potential fixes.
  Documentation: Review SAP documentation for the specific module or functionality you are working with to understand any constraints or requirements for record deletion.
  
  By following these steps, you should be able to diagnose and resolve the CMP_NEW165 error effectively.