How To Fix CMP_NEW163 - There are no status messages for the specified selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 163

• Message text: There are no status messages for the specified selection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW163 - There are no status messages for the specified selection ?

  The SAP error message CMP_NEW163, which states "There are no status messages for the specified selection," typically occurs in the context of the SAP system when a user attempts to retrieve status messages or logs for a specific selection criteria, but the system does not find any relevant entries.
  Cause:
  
  No Data Available: The most common cause is that there are simply no status messages or logs that match the selection criteria provided by the user.
  Incorrect Selection Criteria: The user may have entered incorrect or overly restrictive selection criteria, which results in no matching records.
  Data Deletion: Status messages may have been deleted or archived, leading to the absence of data for the specified selection.
  Authorization Issues: The user may not have the necessary authorizations to view the status messages, which could lead to the perception that there are no messages available.
  
  Solution:
  
  Check Selection Criteria: Review the selection criteria you have entered. Ensure that they are correct and not too restrictive. Try broadening the criteria to see if any messages appear.
  Verify Data Availability: Check if there are any status messages available in the system for the time period or conditions you are querying. You may need to consult with your SAP administrator or check the relevant tables directly.
  Review Authorizations: Ensure that you have the necessary authorizations to view the status messages. If you suspect authorization issues, contact your SAP security team.
  Consult Documentation: Refer to SAP documentation or help resources for the specific transaction or report you are using to ensure you are following the correct procedures.
  Check for Archiving: If your organization has an archiving policy, check if the status messages have been archived and whether you need to access them through a different process.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to monitoring or reporting (e.g., SM37 for job monitoring, SLG1 for application logs).
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages or system behaviors.
  Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and potentially resolve the CMP_NEW163 error message in your SAP system.