How To Fix CMP_NEW162 - Order-related and bill.doc-related subseq.docs not poss.in row &1

CMP_NEW162 - Overview

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 162

• Message text: Order-related and bill.doc-related subseq.docs not poss.in row &1

What causes this issue?

An error occurred when writing data to the <ZK>Customizing for
Complaints Reasons</> (CMP_REASON) table.

System Response

For subsequent document processing, you can either process order-related
subsequent documents only or billing document-related subsequent
documents only.

How to fix this error?

Enter the actions you require for this either in the VART fields only or
in the FKART fields only.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW162 - Order-related and bill.doc-related subseq.docs not poss.in row &1 ?

  The SAP error message CMP_NEW162 indicates that there is an issue with the order-related and billing document-related subsequent documents in the system. This error typically arises when there is an inconsistency or a problem with the document flow in the SAP system, particularly in the context of sales and distribution (SD) or materials management (MM).
  
  Cause:
  
  Document Flow Issues: The error often occurs when there is a mismatch or inconsistency in the document flow. For example, if a billing document is trying to reference an order that has already been completed or closed, this can trigger the error.
  Missing Documents: If the required subsequent documents (like delivery or billing documents) are missing or not properly linked to the original order, the system may not be able to process the request.
  Incorrect Status: The order or related documents may be in a status that does not allow for further processing (e.g., completed, canceled).
  
  Configuration Issues: There