How To Fix CMP_NEW105 - Enter new customer number

SAP Error Message - Details

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 105

• Message text: Enter new customer number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW105 - Enter new customer number ?

  The SAP error message CMP_NEW105, which states "Enter new customer number," typically occurs when you are trying to create a new customer record in the SAP system, but the system requires you to provide a new customer number that is not already in use.
  Cause:
  
  Existing Customer Number: The customer number you are trying to enter already exists in the system.
  Missing Input: You may not have entered a customer number at all, or the input field may be empty.
  Configuration Issues: There may be configuration settings in the SAP system that require a specific format or range for customer numbers.
  
  Solution:
  
  Enter a Unique Customer Number: Ensure that the customer number you are trying to enter is unique and does not already exist in the system. You can check existing customer numbers in the customer master data.
  Use Automatic Number Assignment: If your organization has configured the system to automatically assign customer numbers, you may need to leave the customer number field blank and let the system generate one for you.
  Check Configuration Settings: If you are responsible for system configuration, check the settings related to customer number assignment in the SAP configuration (transaction code SPRO). Ensure that the number range for customer numbers is correctly defined and that it allows for new entries.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for creating customer records to ensure you are following the correct procedures.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like XD01 (Create Customer - General Data) or VD01 (Create Customer - Sales Area Data) to create customer records.
  Number Ranges: You can check and maintain number ranges for customer accounts using transaction code SNRO (Number Range Objects).
  User Authorizations: Ensure that you have the necessary authorizations to create customer records in the SAP system.
  
  If the issue persists after trying the above solutions, it may be helpful to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.