How To Fix CMP_NEW103 - Enter old and new sales unit

SAP Error Message - Details

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 103

• Message text: Enter old and new sales unit

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW103 - Enter old and new sales unit ?

  The SAP error message CMP_NEW103, which states "Enter old and new sales unit," typically occurs in the context of managing sales units in the SAP system, particularly when dealing with material master data or sales order processing. This error indicates that the system requires both the old and new sales units to be specified for a particular material or product.
  Cause:
  
  Missing Data: The error arises when the user attempts to change the sales unit of a material without providing both the old sales unit (the current unit of measure) and the new sales unit (the unit of measure to which it is being changed).
  Configuration Issues: There may be configuration settings in the material master or sales organization that require both units to be defined for certain operations.
  User Input Error: The user may have overlooked entering one of the required fields in the transaction.
  
  Solution:
  To resolve the CMP_NEW103 error, follow these steps:
  
  
  Check Input Fields: Ensure that both the old sales unit and the new sales unit are entered in the relevant fields. This is typically done in the material master record or during the sales order entry process.
  
  
  Review Material Master Data:
  
  Navigate to the material master record (transaction code MM02 or MM03).
  Check the sales organization data and ensure that the sales units are correctly defined.
  If you are changing the sales unit, make sure to specify both the current (old) and the new sales unit.
  
  
  
  Consult Documentation: If you are unsure about the correct sales units to use, refer to your organization's documentation or consult with a colleague who is familiar with the product's sales units.
  
  
  System Configuration: If the issue persists, it may be necessary to check the configuration settings in the SAP system. This may require assistance from an SAP consultant or someone with access to the configuration settings.
  
  
  User Training: If this error is frequently encountered, consider providing additional training for users on how to properly enter sales units in the system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM02 (Change Material), MM03 (Display Material), and VA01 (Create Sales Order) where this error might occur.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP Help documentation for more details on managing sales units and material master data.
  
  By ensuring that both the old and new sales units are correctly entered and configured, you should be able to resolve the CMP_NEW103 error effectively.