How To Fix CMP_NEW101 - Do not enter new customers for pricing unit or unit of measure

SAP Error Message - Details

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 101

• Message text: Do not enter new customers for pricing unit or unit of measure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW101 - Do not enter new customers for pricing unit or unit of measure ?

  The SAP error message CMP_NEW101, which states "Do not enter new customers for pricing unit or unit of measure," typically occurs in the context of creating or maintaining customer master data, particularly when dealing with pricing units or units of measure in the sales and distribution (SD) module.
  Cause:
  This error message is triggered when a user attempts to enter a new customer or modify an existing customer in a way that is not allowed for the pricing unit or unit of measure. The system is designed to prevent the creation of new customer entries in certain fields that are not meant to accommodate new customer data, particularly in the context of pricing and measurement.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Customer Data: Ensure that you are not inadvertently trying to create a new customer entry in the pricing unit or unit of measure fields. Review the data you are entering to confirm that you are using existing customers or valid entries.
  
  
  Use Existing Units: Instead of trying to create a new customer for the pricing unit or unit of measure, select from the existing units that are already defined in the system.
  
  
  Review Configuration: If you believe that the configuration should allow for new entries, consult with your SAP configuration team. They may need to review the settings in the relevant customizing transactions (e.g., SPRO) to ensure that the system is set up correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific fields and their intended use. This can provide insights into how to properly manage customer data in relation to pricing units and units of measure.
  
  
  Seek Support: If the issue persists and you are unable to resolve it, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) to manage customer data effectively.
  Master Data Management: Understanding the principles of master data management in SAP can help prevent similar issues in the future.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions specific to your version of SAP.
  
  By following these steps, you should be able to address the CMP_NEW101 error and ensure that your customer data is managed correctly within the SAP system.