How To Fix CMP_NEW055 - No sold-to party has been selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 055

• Message text: No sold-to party has been selected

What causes this issue?

Switch to the customer data display.

System Response

The switch is not possible since the current billing document does not
contain a value for the sold-to party.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW055 - No sold-to party has been selected ?

  The SAP error message CMP_NEW055, which states "No sold-to party has been selected," typically occurs in the context of sales order processing or when creating a sales document in SAP. This error indicates that the system requires a "sold-to party" (the customer who is purchasing the goods or services) to be specified, but none has been selected.
  Cause:
  
  Missing Sold-to Party: The most common cause is that the user has not selected or entered a sold-to party in the sales order or related document.
  Incorrect Configuration: There may be issues with the configuration of customer master data or sales area settings.
  Data Entry Error: The user may have overlooked the field or made an error while entering data.
  Authorization Issues: Sometimes, users may not have the necessary authorizations to view or select certain sold-to parties.
  
  Solution:
  
  Select a Sold-to Party: Ensure that you select a valid sold-to party in the sales order screen. This can usually be done by entering the customer number or using the search function to find the appropriate customer.
  Check Customer Master Data: Verify that the customer master data is correctly set up in the system. Ensure that the customer is active and has the necessary sales area data maintained.
  Review Sales Area Configuration: Check the configuration of the sales area to ensure that it is correctly set up to allow for the selection of sold-to parties.
  Authorization Check: Ensure that you have the necessary authorizations to access and select the sold-to party. If you suspect authorization issues, contact your SAP security team.
  Consult Documentation: If the issue persists, refer to SAP documentation or consult with your SAP support team for further troubleshooting.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes related to sales order processing, such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  Customer Master Data: The sold-to party is typically defined in the customer master data, which can be maintained using transaction codes like XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  User Training: Ensure that users are trained on how to properly enter and select sold-to parties in the system to minimize errors.
  
  By following these steps, you should be able to resolve the CMP_NEW055 error and successfully proceed with your sales order processing in SAP.