How To Fix CMP_NEW018 - Enter a valid complaints reason

CMP_NEW018 - Overview

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 018

• Message text: Enter a valid complaints reason

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW018 - Enter a valid complaints reason ?

  The SAP error message CMP_NEW018, which states "Enter a valid complaints reason," typically occurs in the context of the Complaints Management module within SAP. This error indicates that the system requires a valid reason for the complaint to be entered, and the value provided does not meet the criteria set in the system.
  
  Cause:
  
  Invalid Input: The user may have entered a complaints reason that does not exist in the predefined list of valid reasons.
  
  Configuration Issues: The complaints reasons may not be properly configured in the system, or the relevant settings may not be activated.
  Authorization Issues: The user may not have the necessary permissions to access certain complaints reasons.
  Data Consistency: There may be inconsistencies in the data, such as missing entries in the complaints reason table.
  
  
  Solution:
  
  Check Input: Ensure that the complaints reason being entered is valid. You can do this by checking the list of valid complaints reasons in the system.
  Configuration Review: