How To Fix CMP_NEW014 - Error with quantity conversion in item &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMP_NEW - Billing: Complaint Management

  • Message number: 014

  • Message text: Error with quantity conversion in item &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CMP_NEW014 - Error with quantity conversion in item & ?

    The SAP error message CMP_NEW014 indicates an issue with quantity conversion in a specific item during a transaction. This error typically arises in scenarios involving materials management, such as during the creation or processing of purchase orders, sales orders, or inventory management.

    Cause:

    The error can be caused by several factors, including:

    1. Unit of Measure (UoM) Issues: The system may be unable to convert the quantity from one unit of measure to another due to missing or incorrect conversion factors.
    2. Material Master Data: The material master may not have the necessary unit of measure settings configured correctly.
    3. Inconsistent Data: There may be inconsistencies in the data related to the item, such as incorrect quantity or unit of measure entries.
    4. Configuration Issues: The configuration settings for quantity conversion in the system may not be set up properly.

    Solution:

    To resolve the CMP_NEW014 error, you can take the following steps:

    1. Check Material Master Data:

      • Go to the material master record (transaction code MM03) and verify the unit of measure settings.
      • Ensure that the base unit of measure and alternative units of measure are correctly defined and that conversion factors are set up.
    2. Review Transaction Data:

      • Check the transaction where the error occurred (e.g., purchase order, sales order) for any incorrect quantity or unit of measure entries.
      • Ensure that the quantities entered are valid and correspond to the defined units of measure.
    3. Verify Configuration:

      • If you have access to configuration settings, check the settings related to unit of measure conversion in the SAP system (transaction code SPRO).
      • Ensure that the necessary settings for quantity conversion are properly configured.
    4. Consult Documentation:

      • Review SAP documentation or notes related to the error message CMP_NEW014 for any specific guidance or patches that may address the issue.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.

    Related Information:

    • Transaction Codes: MM03 (Display Material), ME21N (Create Purchase Order), VA01 (Create Sales Order).
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this specific error.
    • Unit of Measure Configuration: Familiarize yourself with the configuration of units of measure in SAP, as this is crucial for preventing similar errors in the future.

    By following these steps, you should be able to identify and resolve the cause of the CMP_NEW014 error in your SAP system.

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