How To Fix CMP_NEW009 - Item &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 009

• Message text: Item &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW009 - Item &1 does not exist ?

  The SAP error message CMP_NEW009, which states "Item &1 does not exist," typically occurs in the context of the SAP system when a user attempts to access or manipulate an item (such as a material, service, or document) that the system cannot find in the database. This can happen in various modules, including Materials Management (MM), Sales and Distribution (SD), or others.
  Causes:
  
  Incorrect Item Number: The item number (represented by &1 in the error message) may have been entered incorrectly.
  Item Deletion: The item may have been deleted or archived in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
  Authorization Issues: The user may not have the necessary permissions to view or access the item.
  Configuration Issues: There may be configuration settings that prevent the item from being recognized in the system.
  
  Solutions:
  
  Verify Item Number: Double-check the item number you are trying to access. Ensure that it is entered correctly and exists in the system.
  Check Item Status: Use transaction codes like MM03 (for materials) or VA03 (for sales orders) to check if the item exists and its status.
  Review Deletion/Archiving: If the item has been deleted or archived, you may need to restore it or create a new entry.
  Check Authorizations: Ensure that you have the necessary authorizations to access the item. You may need to contact your system administrator for assistance.
  Consult with IT Support: If the issue persists, consult with your IT support team to investigate potential data synchronization or configuration issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), ME23N (Display Purchase Order), or VA03 (Display Sales Order) to check the existence of the item.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files for more context on the specific module you are working with.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.