How To Fix CMP_NEW004 - Document &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CMP_NEW - Billing: Complaint Management

• Message number: 004

• Message text: Document &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMP_NEW004 - Document &1 does not exist ?

  The SAP error message CMP_NEW004, which states "Document &1 does not exist," typically occurs in the context of document management or when trying to access a document that the system cannot find. This error can arise in various scenarios, such as when working with document types in SAP, accessing archived documents, or during document processing in modules like SAP Controlling (CO) or SAP Materials Management (MM).
  Causes:
  
  Document Deletion: The document may have been deleted or archived, making it unavailable in the current context.
  Incorrect Document Number: The document number you are trying to access may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary authorizations to view the document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the document management system.
  Incorrect Configuration: The document type or configuration settings may not be set up correctly in the system.
  
  Solutions:
  
  Verify Document Number: Double-check the document number you are trying to access to ensure it is correct.
  Check Document Status: If the document has been archived, you may need to access it through the archive management system or check with your SAP administrator.
  Review Authorizations: Ensure that you have the necessary permissions to access the document. You may need to contact your system administrator to verify your user roles.
  Consult with IT Support: If the document should exist and you are still encountering the error, consult with your IT support team to check for any data consistency issues or system errors.
  Check Configuration: Review the configuration settings related to document management in your SAP system to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may use transaction codes like SARA (Archive Administration) or SCDO (Document Management) to manage documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Documentation: Review SAP documentation related to document management and the specific module you are working with for additional insights.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to SAP support for further assistance.