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How To Fix CMP_NEW001 - &1 &2 &3 &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMP_NEW - Billing: Complaint Management

  • Message number: 001

  • Message text: &1 &2 &3 &4

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CMP_NEW001 - &1 &2 &3 &4 ?

    The SAP error message CMP_NEW001 typically relates to issues in the context of the SAP Convergent Charging (SAP CC) or similar modules where there is a problem with the configuration or processing of charging or billing scenarios. The message format usually includes placeholders (&1, &2, &3, &4) that provide specific details about the error, such as the type of object or the specific issue encountered.

    Possible Causes:

    1. Configuration Issues: There may be a misconfiguration in the charging or billing setup, such as incorrect parameters or missing entries in the relevant tables.
    2. Data Integrity Problems: The data being processed may have inconsistencies or may not meet the required criteria for the operation being performed.
    3. Missing Objects: The error could indicate that certain required objects (like pricing models, rate plans, etc.) are not defined or are inactive.
    4. Authorization Issues: The user may not have the necessary permissions to perform the action that triggered the error.

    Solutions:

    1. Check Configuration: Review the configuration settings in the SAP CC or relevant module to ensure that all parameters are correctly set up. Pay special attention to the objects referenced in the error message.
    2. Data Validation: Validate the data being processed to ensure it meets all necessary criteria. This may involve checking for missing or incorrect entries in the database.
    3. Activate Required Objects: If the error indicates that certain objects are missing or inactive, ensure that they are properly defined and activated in the system.
    4. Review Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to execute the operation.
    5. Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional context and troubleshooting steps.

    Related Information:

    • SAP Notes: Search for SAP Notes related to CMP_NEW001 for any known issues or patches that may address the error.
    • Transaction Codes: Use relevant transaction codes (like SE80 for object navigation, or SLG1 for application logs) to investigate further.
    • Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with the full error message and context for better diagnosis.

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