How To Fix CMM_RO_PROCESS055 - Lowest retention date &1; document &2 cannot be deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMM_RO_PROCESS - Risk Object Processing

  • Message number: 055

  • Message text: Lowest retention date &1; document &2 cannot be deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CMM_RO_PROCESS055 - Lowest retention date &1; document &2 cannot be deleted ?

    The SAP error message CMM_RO_PROCESS055 indicates that a document cannot be deleted because it has a lowest retention date that has not yet been reached. This is typically related to document management and retention policies within SAP, particularly in the context of records management.

    Cause:

    1. Retention Policy: The document in question is subject to a retention policy that specifies a minimum retention period. The lowest retention date indicates the earliest date on which the document can be deleted.
    2. Document Status: The document may be in a status that prevents deletion until certain conditions are met.
    3. Legal or Compliance Requirements: The document may be retained for legal or compliance reasons, which can be enforced by the system.

    Solution:

    1. Check Retention Dates: Review the retention policy associated with the document. You can do this by checking the document's metadata or properties in the SAP system.
    2. Wait for Retention Period: If the lowest retention date has not yet been reached, you will need to wait until that date before attempting to delete the document.
    3. Adjust Retention Policy: If you have the necessary permissions and it is appropriate to do so, you may consider adjusting the retention policy for the document. This should be done in accordance with your organization's policies and legal requirements.
    4. Consult with Compliance/Legal Team: If you are unsure about the implications of deleting the document, consult with your compliance or legal team to ensure that you are adhering to all necessary regulations.
    5. Use Transaction Codes: You can use transaction codes like SARA (Archive Administration) or SCDO (Document Management) to manage documents and their retention settings.

    Related Information:

    • SAP Documentation: Refer to SAP's official documentation on records management and retention policies for detailed guidance on managing document retention.
    • User Roles and Permissions: Ensure that you have the appropriate roles and permissions to modify retention settings or delete documents.
    • Audit Trails: Be aware that deleting documents may have implications for audit trails and compliance reporting.

    If you continue to encounter issues or if the situation is complex, it may be beneficial to reach out to your SAP support team or a consultant with expertise in SAP records management.

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