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Message type: E = Error
Message class: CMM_MEV_GEN_UI - UI Message Class
Message number: 012
Message text: Accrual document approval started
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CMM_MEV_GEN_UI012
- Accrual document approval started ?The SAP error message CMM_MEV_GEN_UI012, which indicates that "Accrual document approval started," typically arises in the context of the SAP Convergent Charging or SAP Convergent Invoicing modules. This message is often related to issues in the approval workflow for accrual documents.
Cause:
- Workflow Configuration Issues: The approval workflow for accrual documents may not be properly configured, leading to errors when trying to initiate or process approvals.
- Authorization Problems: The user attempting to approve the document may not have the necessary authorizations or roles assigned to them.
- Document Status: The accrual document may already be in a status that does not allow for further approval actions (e.g., already approved or rejected).
- System Errors: There may be underlying system issues or bugs that are causing the approval process to fail.
Solution:
- Check Workflow Configuration: Review the configuration settings for the approval workflow in the SAP system. Ensure that all necessary steps and conditions are correctly defined.
- Verify User Authorizations: Check the roles and authorizations assigned to the user attempting to approve the document. Ensure they have the necessary permissions to perform the approval action.
- Review Document Status: Check the status of the accrual document in question. If it is already approved or rejected, you may need to take different actions (e.g., reversing the document).
- System Logs and Traces: Look into system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
- Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
- Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
Related Information:
By following these steps, you should be able to diagnose and potentially resolve the issue related to the error message CMM_MEV_GEN_UI012.
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