How To Fix CMD_API105 - Customer number &1 does not exist in company code &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMD_API - Customer APIs

  • Message number: 105

  • Message text: Customer number &1 does not exist in company code &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CMD_API105 - Customer number &1 does not exist in company code &2 ?

    The SAP error message CMD_API105 indicates that the customer number specified does not exist in the specified company code. This error typically arises in scenarios where you are trying to access or manipulate customer data, such as during the creation of sales orders, billing documents, or customer master data maintenance.

    Cause:

    1. Incorrect Customer Number: The customer number provided in the transaction does not match any existing customer records in the specified company code.
    2. Wrong Company Code: The company code specified may not be the one where the customer is registered.
    3. Customer Not Created: The customer may not have been created in the system for the specified company code.
    4. Data Inconsistency: There may be inconsistencies in the database or issues with data migration if the system has recently undergone changes.

    Solution:

    1. Verify Customer Number: Check the customer number you are using to ensure it is correct. You can do this by navigating to the customer master data transaction (e.g., XD03 for display).
    2. Check Company Code: Ensure that you are using the correct company code. You can verify this in the customer master data or by checking the relevant configuration.
    3. Create Customer: If the customer does not exist in the specified company code, you will need to create the customer using transaction XD01 (for creating a customer centrally) or FD01 (for creating a customer in a specific company code).
    4. Data Consistency Check: If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis team to ensure the database is functioning correctly.

    Related Information:

    • Transaction Codes:
      • XD03: Display Customer (Centrally)
      • XD01: Create Customer (Centrally)
      • FD01: Create Customer (Company Code)
    • Customer Master Data: Understanding how customer master data is structured in SAP is crucial. It typically includes general data, company code data, and sales area data.
    • Authorization Issues: Ensure that you have the necessary authorizations to view or create customer data in the specified company code.
    • SAP Notes: Check for any relevant SAP Notes or documentation that may address specific issues related to customer master data.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.

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