How To Fix CMD_API107 - Customer &1: Role &2 in sales area &3 has multiple default partners

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 107

• Message text: Customer &1: Role &2 in sales area &3 has multiple default partners

What causes this issue?

The system checks whether a default partner exists for each partner role
in a sales area.

System Response

The system terminates processing if the check fails.

How to fix this error?

Set the default indicator for each partner role in a sales area at most
once.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API107 - Customer &1: Role &2 in sales area &3 has multiple default partners ?

  The SAP error message CMD_API107 indicates that there is an issue with the configuration of partner functions for a customer in a specific sales area. This error occurs when a customer has multiple default partner assignments for a specific role in the sales area, which leads to ambiguity in determining which partner should be used.
  Cause:
  The error is caused by the following scenarios:
  
  Multiple Default Partners: The customer has been assigned more than one partner for a specific partner function (e.g., sold-to party, ship-to party) in the sales area.
  Configuration Issues: There may be inconsistencies in the configuration of partner functions in the customer master data or in the sales area settings.
  Data Duplication: There might be duplicate entries in the partner function assignments for the customer.
  
  Solution:
  To resolve the CMD_API107 error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Navigate to the "Partner Functions" tab and review the partner assignments for the customer in the specified sales area.
  Ensure that there is only one default partner assigned for each partner function.
  
  
  
  Modify Partner Assignments:
  
  If you find multiple default partners for a partner function, you will need to modify the assignments.
  Remove or change the default status of the redundant partner assignments to ensure that only one partner is marked as default for each function.
  
  
  
  Check Sales Area Configuration:
  
  Review the configuration settings for partner functions in the sales area (transaction code SPRO).
  Ensure that the partner determination procedure is correctly set up and that it does not allow multiple defaults for the same partner function.
  
  
  
  Data Consistency Check:
  
  Run any relevant data consistency checks or reports to identify and resolve any other potential issues in the customer master data.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction that triggered the error to ensure that it is resolved.
  
  
  
  Related Information:
  
  Partner Functions: In SAP, partner functions define the roles that different partners play in a business transaction (e.g., sold-to party, ship-to party, payer).
  Sales Area: A sales area is a combination of sales organization, distribution channel, and division, and it is essential for managing sales processes in SAP.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD03, and SPRO for managing customer data and configuration settings.
  
  By following these steps, you should be able to resolve the CMD_API107 error and ensure that your customer master data is correctly configured.