How To Fix CMD_API069 - Customer &1: Specify name of contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 069

• Message text: Customer &1: Specify name of contact person

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API069 - Customer &1: Specify name of contact person ?

  The SAP error message CMD_API069 typically indicates that when trying to create or update a customer record, the system requires a contact person to be specified, but it has not been provided. This error is often encountered in the context of customer master data management.
  
  Cause:
  The error occurs because the system expects a contact person to be associated with the customer record, and the required field for the contact person's name is either empty or not filled in correctly. This can happen during the creation of a new customer or when updating an existing customer record.
  
  Solution:
  To resolve the CMD_API069 error, you should follow these steps:
  
  
  Check the Customer Data Entry:
  
  Go to the transaction where you are trying to create or update the customer (e.g., XD01, XD02, or XD03 for customer master data).
  Ensure that you have filled in all mandatory fields, especially the contact person field.
  
  
  
  Specify a Contact Person:
  
  If you are creating a