How To Fix CMD_API063 - Customer &1: Number of partial deliveries must not be greater than 1

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 063

• Message text: Customer &1: Number of partial deliveries must not be greater than 1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API063 - Customer &1: Number of partial deliveries must not be greater than 1 ?

  The SAP error message CMD_API063 indicates that there is an issue with the number of partial deliveries for a specific customer. The message states that the number of partial deliveries must not exceed one for the given customer. This typically occurs in the context of sales order processing or delivery management within SAP.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Customer Settings: The customer master data may have been configured to allow only one partial delivery. This setting can be found in the customer master record under the sales area data.
  Sales Order Configuration: The sales order may have been created with a delivery type or item category that restricts the number of partial deliveries.
  Delivery Rules: The delivery rules defined in the system may limit the number of partial deliveries allowed for specific customers or materials.
  
  Solution:
  To resolve the CMD_API063 error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for display).
  Navigate to the sales area data and check the "Shipping" tab.
  Look for the field related to "Partial deliveries" and ensure it is set to allow more than one partial delivery if needed.
  
  
  
  Review Sales Order Settings:
  
  Check the sales order (transaction code VA03 for display).
  Review the item details and ensure that the item category and delivery type allow for multiple partial deliveries.
  
  
  
  Adjust Delivery Rules:
  
  If applicable, review the delivery rules in the configuration settings (transaction code SPRO).
  Navigate to the relevant sections under Sales and Distribution to check if there are any restrictions on partial deliveries for the specific customer or material.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific configurations that may affect partial deliveries.
  
  
  
  Testing:
  
  After making the necessary changes, create a new sales order or delivery to test if the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer Master
  VA03 - Display Sales Order
  SPRO - Customizing Implementation Guide
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles: Ensure that you have the necessary permissions to make changes to customer master data and sales orders.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further investigation.