How To Fix CMD_API061 - Define dunning procedure for dunning area &1 co. code &2 of customer &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CMD_API - Customer APIs

  • Message number: 061

  • Message text: Define dunning procedure for dunning area &1 co. code &2 of customer &3

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CMD_API061 - Define dunning procedure for dunning area &1 co. code &2 of customer &3 ?

    The SAP error message CMD_API061 indicates that a dunning procedure has not been defined for a specific dunning area and company code for a customer. This error typically arises when you attempt to perform dunning activities (such as sending reminders for overdue payments) for a customer who does not have a dunning procedure assigned.

    Cause:

    1. Missing Dunning Procedure: The primary cause of this error is that the dunning procedure has not been defined for the specified dunning area and company code for the customer in question.
    2. Incorrect Configuration: There may be a configuration issue where the dunning area or company code is not properly set up in the system.
    3. Customer Master Data: The customer master data may not have the necessary dunning information filled out.

    Solution:

    To resolve this error, you need to define a dunning procedure for the specified dunning area and company code for the customer. Here are the steps to do this:

    1. Access the Customer Master Data:

      • Go to the transaction code FD02 (Change Customer) or XD02 (Change Customer - Centrally).
      • Enter the customer number and the company code.
    2. Navigate to Dunning Information:

      • In the customer master data screen, navigate to the "Dunning" tab.
      • Check if a dunning procedure is assigned. If not, you will need to assign one.
    3. Define Dunning Procedure:

      • If a dunning procedure is not defined, you can assign one from the dropdown list. Make sure that the dunning procedure is valid for the dunning area and company code.
      • Save the changes.
    4. Check Dunning Area Configuration:

      • If necessary, check the configuration of the dunning area in the SAP system. You can do this by navigating to the configuration settings in the SAP menu:
        • SPRO ? Financial Accounting ? Accounts Receivable and Accounts Payable ? Dunning ? Define Dunning Areas.
      • Ensure that the dunning area is correctly set up and linked to the appropriate company code.
    5. Test the Dunning Process:

      • After making the necessary changes, try to run the dunning process again to see if the error persists.

    Related Information:

    • Dunning Procedure: A dunning procedure is a set of rules that determine how and when reminders for overdue payments are sent to customers.
    • Dunning Areas: Dunning areas are used to group customers for dunning purposes. Each dunning area can have its own dunning procedure.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Display Customer Credit Management), F150 (Dunning), and OB77 (Define Dunning Areas) for further configuration and management.

    By following these steps, you should be able to resolve the CMD_API061 error and successfully define a dunning procedure for the customer in question.

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