How To Fix CMD_API060 - Dunning area &1 of customer &2 does not exist for company code &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 060

• Message text: Dunning area &1 of customer &2 does not exist for company code &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API060 - Dunning area &1 of customer &2 does not exist for company code &3 ?

  The SAP error message CMD_API060 indicates that there is an issue with the dunning area for a specific customer in a particular company code. This error typically arises when the system cannot find the specified dunning area for the customer in the context of the given company code.
  Cause:
  
  Non-Existent Dunning Area: The dunning area specified in the transaction does not exist in the system for the customer and company code combination.
  Incorrect Configuration: The dunning area may not have been configured correctly in the system.
  Data Entry Error: There may be a typo or incorrect entry in the dunning area, customer number, or company code.
  Customer Master Data: The customer master data may not have been set up properly, or the dunning area may not have been assigned to the customer.
  
  Solution:
  
  
  Check Dunning Area Configuration:
  
  Go to the configuration settings in SAP (Transaction code: SPRO).
  Navigate to the relevant path for dunning area configuration and ensure that the dunning area exists for the specified company code.
  
  
  
  Verify Customer Master Data:
  
  Use transaction code FD03 (Display Customer) to check the customer master data.
  Ensure that the dunning area is correctly assigned to the customer for the relevant company code.
  
  
  
  Create or Update Dunning Area:
  
  If the dunning area does not exist, you may need to create it using transaction code OBD2 (Define Dunning Areas).
  If it exists but is not assigned to the customer, you can assign it through the customer master data.
  
  
  
  Check for Typos:
  
  Double-check the entries for the dunning area, customer number, and company code to ensure there are no typographical errors.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for any specific configurations or settings that may be required for your organization.
  
  
  
  Related Information:
  
  Dunning Process: Dunning is the process of communicating with customers to ensure the collection of accounts receivable. It involves sending reminders and notices for overdue payments.
  Dunning Areas: Dunning areas are used to differentiate between different types of dunning processes within the same company code. They allow for more granular control over how dunning is managed for different customers or customer groups.
  Transaction Codes:
  
  FD03: Display Customer
  OBD2: Define Dunning Areas
  SPRO: SAP Project Reference Object for configuration settings.
  
  
  
  If the issue persists after checking the above points, it may be beneficial to involve your SAP support team or a consultant who can provide further assistance.