How To Fix CMD_API028 - Customer &1: Payment block & is not intended

CMD_API028 - Overview

• Message type: E = Error

• Message class: CMD_API - Customer APIs

• Message number: 028

• Message text: Customer &1: Payment block & is not intended

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMD_API028 - Customer &1: Payment block & is not intended ?

  The SAP error message CMD_API028 indicates that there is a payment block set for a customer that is not intended for the current transaction. This error typically arises in the context of accounts receivable and payment processing when a payment block is applied to a customer account, preventing the processing of payments or invoices.
  
  Cause:
  
  Payment Block Configuration: The customer account has a payment block set that is not appropriate for the transaction being processed. This could be due to various reasons, such as credit issues, disputes, or other internal policies.
  Incorrect Payment Block Type: The type of payment block applied may not align with the intended transaction, leading to this error.
  Master Data Issues: There may be inconsistencies or errors in the customer master data that need to be addressed.
  
  
  Solution:
  
  
  Review Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for display).
  Check the payment block field to see what type of block