How To Fix CMCB_MSG471 - Log on with a user that belongs to the planning organizational unit

SAP Error Message - Details

• Message type: E = Error

• Message class: CMCB_MSG - Cash Budgeting Message Class

• Message number: 471

• Message text: Log on with a user that belongs to the planning organizational unit

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CMCB_MSG471 - Log on with a user that belongs to the planning organizational unit ?

  The SAP error message CMCB_MSG471 indicates that the user attempting to log on does not belong to the required planning organizational unit. This error typically occurs in SAP systems that utilize organizational units for access control, particularly in planning applications like SAP Integrated Business Planning (IBP) or SAP Analytics Cloud (SAC).
  Cause:
  The primary cause of this error is that the user account being used to log in does not have the necessary authorizations or is not assigned to the correct organizational unit that is required for the planning functions. This can happen due to:
  
  User Role Assignment: The user may not have been assigned to the appropriate roles that grant access to the planning organizational unit.
  Organizational Unit Configuration: The organizational unit settings may not include the user, or the user may be assigned to a different organizational unit that does not have planning access.
  User Master Data: The user master data may not be correctly configured to reflect the user's association with the planning organizational unit.
  
  Solution:
  To resolve the CMCB_MSG471 error, you can take the following steps:
  
  
  Check User Roles:
  
  Verify that the user has the necessary roles assigned that include access to the planning organizational unit. This can be done by checking the user’s role assignments in the SAP system.
  
  
  
  Assign User to the Correct Organizational Unit:
  
  If the user is not assigned to the correct planning organizational unit, you will need to update the user’s organizational unit assignment. This can typically be done by an administrator in the user management section of the SAP system.
  
  
  
  Review Organizational Unit Settings:
  
  Ensure that the organizational unit settings are correctly configured to include the user. This may involve checking the organizational structure in the planning application and ensuring that the user is part of the relevant hierarchy.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources specific to the planning application you are using (e.g., SAP IBP, SAP SAC) for detailed instructions on user management and organizational unit configuration.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP support for further assistance.
  
  
  
  Related Information:
  
  User Management: Understanding how user roles and organizational units work in SAP is crucial for managing access and permissions effectively.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Training and Documentation: Familiarize yourself with the training materials and documentation provided by SAP for managing users and organizational units in your specific SAP environment.
  
  By following these steps, you should be able to resolve the CMCB_MSG471 error and successfully log in with the appropriate user account.