How To Fix CM_WWI002 - WWI is not installed on the front end computer

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_WWI - WWI

• Message number: 002

• Message text: WWI is not installed on the front end computer

What causes this issue?

Windows Word Processor Integration (WWI) is not installed on your
front-end computer.
This is needed to generate labels.

System Response

INCLUDE EHS_NA_STOP OBJECT DOKU ID TX

How to fix this error?

Install WWI on your front-end computer.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_WWI002 - WWI is not installed on the front end computer ?

  The SAP error message CM_WWI002 indicates that the Workplace Information Interface (WWI) is not installed on the front-end computer. This error typically occurs when a user attempts to generate or view documents that require the WWI tool, which is used for creating and managing documents in SAP, particularly in the context of SAP Product Safety and SAP Environment, Health, and Safety (EHS) modules.
  Cause:
  
  WWI Not Installed: The most common cause is that the WWI application is not installed on the user's local machine.
  Incorrect Configuration: There may be issues with the configuration settings in SAP that point to the WWI installation.
  Version Mismatch: The version of WWI installed may not be compatible with the version of SAP being used.
  Network Issues: If WWI is installed on a server, network issues may prevent the front-end from accessing it.
  
  Solution:
  
  
  Install WWI:
  
  Download and install the WWI application on the front-end computer. This can typically be done from the SAP Service Marketplace or through your organization's SAP support.
  Ensure that you have the correct version that matches your SAP system.
  
  
  
  Check Configuration:
  
  Verify the configuration settings in SAP to ensure that they correctly point to the installed WWI application.
  Check transaction codes like SWWI or SWFVISU to review the settings.
  
  
  
  Compatibility Check:
  
  Ensure that the version of WWI installed is compatible with your SAP system version. Consult the SAP documentation or your SAP administrator for guidance.
  
  
  
  Network Configuration:
  
  If WWI is installed on a server, ensure that the front-end computer has the necessary network access to connect to the WWI server.
  Check firewall settings or any network policies that might block access.
  
  
  
  User Permissions:
  
  Ensure that the user has the necessary permissions to access and run WWI.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for WWI installation and configuration guidelines.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to WWI installation or configuration.
  Support: If the issue persists after following the above steps, consider reaching out to your organization's SAP support team or SAP support for further assistance.
  
  By following these steps, you should be able to resolve the CM_WWI002 error and successfully use the WWI functionality in your SAP environment.