How To Fix CM_WWI001 - WWI is not installed on the front end computer

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_WWI - WWI

• Message number: 001

• Message text: WWI is not installed on the front end computer

What causes this issue?

Windows Word Processor Integration (WWI) is not installed on your
front-end computer.

System Response

INCLUDE EHS_NA_STOP OBJECT DOKU ID TX

How to fix this error?

Install WWI on your front-end computer.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_WWI001 - WWI is not installed on the front end computer ?

  The SAP error message CM_WWI001 indicates that the Workplace Workbench Interface (WWI) is not installed on the front-end computer. This error typically occurs when a user attempts to generate or view documents using the WWI tool, which is part of the SAP Environment, Health, and Safety (EHS) module or other related applications.
  Cause:
  
  WWI Not Installed: The most common cause is that the WWI application is not installed on the user's local machine.
  Incorrect Configuration: The configuration settings in SAP may not point to the correct installation path of WWI.
  Version Mismatch: There may be a version mismatch between the SAP system and the WWI installed on the front end.
  Missing Environment Variables: Required environment variables for WWI may not be set correctly.
  
  Solution:
  
  
  Install WWI:
  
  Download and install the WWI application on your front-end computer. You can typically find the installation files on the SAP support portal or through your organization's SAP administrator.
  Follow the installation instructions provided in the documentation.
  
  
  
  Check Configuration:
  
  Ensure that the configuration settings in SAP point to the correct installation path of WWI. This can usually be checked in the SAP GUI under the relevant settings for WWI.
  
  
  
  Verify Version Compatibility:
  
  Make sure that the version of WWI installed on your computer is compatible with the version of SAP you are using. Check the SAP notes or documentation for compatibility information.
  
  
  
  Set Environment Variables:
  
  Ensure that any required environment variables for WWI are set correctly. This may include paths to the WWI executable or other related files.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for WWI for any additional troubleshooting steps or requirements.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to your organization's IT support or SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional information or patches related to WWI.
  Documentation: Review the WWI installation and configuration guides provided by SAP for detailed instructions.
  User Permissions: Ensure that the user has the necessary permissions to access and use WWI within the SAP system.
  
  By following these steps, you should be able to resolve the CM_WWI001 error and successfully use the WWI tool in your SAP environment.