How To Fix CM_WEB_MESSAGE_ERROR120 - ICM: Not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_WEB_MESSAGE_ERROR - Message Class for CX_WEB_MESSAGE_ERROR

  • Message number: 120

  • Message text: ICM: Not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_WEB_MESSAGE_ERROR120 - ICM: Not found ?

    The SAP error message "CM_WEB_MESSAGE_ERROR120 ICM: Not found" typically indicates an issue related to the Internet Communication Manager (ICM) in the SAP system. This error can occur in various scenarios, often when the system is unable to find a specific resource or service that it is trying to access.

    Possible Causes:

    1. Incorrect URL: The URL being accessed may be incorrect or malformed, leading to the ICM not being able to find the requested resource.
    2. Service Not Active: The service or application you are trying to access may not be active or properly configured in the SAP system.
    3. Authorization Issues: The user may not have the necessary authorizations to access the requested resource.
    4. ICM Configuration Issues: There may be misconfigurations in the ICM settings or parameters.
    5. Network Issues: There could be network-related issues preventing access to the resource.

    Solutions:

    1. Check the URL: Verify that the URL you are trying to access is correct. Ensure that it is properly formatted and points to the right service.
    2. Activate Services: Ensure that the required services are activated in the SAP system. You can check this in transaction SICF (SAP Internet Communication Framework).
    3. Review Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access the resource.
    4. ICM Configuration: Review the ICM configuration settings in transaction RZ10 or RZ11 to ensure that they are set up correctly.
    5. Check ICM Logs: Look at the ICM logs for more detailed error messages. You can find these logs in transaction SMICM under the "Log File" section.
    6. Network Troubleshooting: If the issue persists, check for any network-related problems that might be affecting connectivity to the SAP system.

    Related Information:

    • Transaction Codes:
      • SICF: To manage and configure services.
      • SMICM: To monitor and manage the ICM.
      • RZ10/RZ11: To manage profile parameters.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for ICM and web services for more detailed information on configuration and troubleshooting.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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