How To Fix CM_SERVICE_ADMIN419 - Error occurred when deleting Customizing for the WWI server &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SERVICE_ADMIN - Service Administration

• Message number: 419

• Message text: Error occurred when deleting Customizing for the WWI server &1

What causes this issue?

The entries for the WWI server &V1& could not be removed from
Customizing.

System Response

The server service &V2& was deleted but the Customizing was not cleaned
up.

How to fix this error?

Refer to the following log messages for the details.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SERVICE_ADMIN419 - Error occurred when deleting Customizing for the WWI server &1 ?

  The SAP error message CM_SERVICE_ADMIN419 indicates that there was an issue when attempting to delete customizing settings for a WWI (Word Processing Integration) server. This error can occur due to various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Possible Causes:
  
  Dependencies: There may be existing dependencies or configurations that are preventing the deletion of the WWI server settings.
  Authorization Issues: The user attempting to delete the customizing settings may not have the necessary authorizations.
  Technical Issues: There could be underlying technical issues, such as database locks or inconsistencies in the configuration.
  Incorrect Configuration: The WWI server may not be configured correctly, leading to issues when trying to delete its settings.
  
  Solutions:
  
  
  Check Dependencies:
  
  Review the existing configurations and dependencies related to the WWI server. Ensure that there are no active processes or configurations that rely on the settings you are trying to delete.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to delete customizing settings. You may need to check the user roles and permissions in the SAP system.
  
  
  
  Check for Locks:
  
  Use transaction codes like SM12 to check for any locks on the database that might be preventing the deletion. If there are locks, you may need to release them.
  
  
  
  Review Configuration:
  
  Go through the WWI server configuration settings to ensure they are correct. If there are any inconsistencies, correct them before attempting to delete the settings again.
  
  
  
  Use Transaction Codes:
  
  You can use transaction codes like SPRO to navigate to the relevant customizing settings and check for any issues directly in the configuration.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  WWI Server: The WWI server is used for generating documents in Word format from SAP data. It is often used in conjunction with SAP PLM (Product Lifecycle Management) and other modules.
  Customizing Settings: Customizing settings in SAP are configurations that tailor the system to meet specific business requirements. Deleting these settings should be done with caution, as it may affect system functionality.
  
  By following these steps, you should be able to identify the cause of the CM_SERVICE_ADMIN419 error and implement a solution to resolve it.