How To Fix CM_SERVICE_ADMIN408 - Host name for the SAP gateway (&1 / &2) could not be determined

CM_SERVICE_ADMIN408 - Overview

• Message type: E = Error

• Message class: CM_SERVICE_ADMIN - Service Administration

• Message number: 408

• Message text: Host name for the SAP gateway (&1 / &2) could not be determined

What causes this issue?

The host name for the SAP gateway (IP address: &V1&; gateway service:
&V2&) could not be determined.

System Response

The action is continued.

How to fix this error?

Under certain conditions this may have a negative effect on how service
administration functions. If this is the case, notify your system
administrator.

Procedure for System Administrators

Check the IP address and logical name of the gateway.

Error message extract from SAP system. Copyright SAP SE.

CM_SERVICE_ADMIN408 - Details

• The SAP error message CM_SERVICE_ADMIN408 indicates that the system is unable to determine the host name for the SAP gateway. This can occur due to various reasons related to network configuration, DNS resolution, or system settings. Below are the potential causes, solutions, and related information for this error:
  Causes:
  
  DNS Resolution Issues: The hostname of the SAP gateway cannot be resolved to an IP address due to DNS misconfiguration.
  Incorrect Hostname Configuration: The hostname specified in the SAP system configuration may be incorrect or not properly set up.
  Network Connectivity Problems: There may be network issues preventing the SAP system from reaching the gateway host.
  SAP Profile Parameters: The parameters in the instance profile (e.g., gw/host, gw/service) may not be correctly configured.
  Firewall or Security Settings: Firewalls or security settings may be blocking access to the gateway.
  
  Solutions:
  
  
  Check DNS Configuration:
  
  Ensure that the DNS server is correctly configured and reachable.
  Use commands like nslookup or ping to verify that