How To Fix CM_SERVICE_ADMIN406 - No management server is currently logged on at the SAP gateway

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SERVICE_ADMIN - Service Administration

• Message number: 406

• Message text: No management server is currently logged on at the SAP gateway

What causes this issue?

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The gateway information may not be up-to-date. Try again later.
Try to run a connection test to the destination of the management server
in the transaction SM59.
Make sure that the management service is started on the WWI generation
server or Expert server.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SERVICE_ADMIN406 - No management server is currently logged on at the SAP gateway ?

  The SAP error message CM_SERVICE_ADMIN406 indicates that there is no management server currently logged on at the SAP gateway. This error typically arises in the context of SAP's Central Management Console (CMC) or when trying to manage SAP BusinessObjects or other SAP services that require a connection to the SAP gateway.
  Causes:
  
  Session Timeout: The management server may have timed out due to inactivity.
  Network Issues: There may be network connectivity problems between the management server and the SAP gateway.
  Configuration Issues: Incorrect configuration settings in the SAP system or the management server can lead to this error.
  Service Not Running: The required services on the SAP gateway or the management server may not be running.
  Authentication Issues: There may be issues with user authentication or permissions that prevent the management server from logging in.
  
  Solutions:
  
  Check Service Status: Ensure that the necessary services (like the SAP gateway and the management server) are running. Restart them if necessary.
  Re-login: Try logging out and then logging back into the management server or CMC to refresh the session.
  Network Connectivity: Verify that there are no network issues preventing communication between the management server and the SAP gateway. Check firewalls, VPNs, or any other network configurations.
  Configuration Review: Review the configuration settings for both the management server and the SAP gateway to ensure they are correct. This includes checking connection strings, ports, and authentication methods.
  Check Logs: Look at the logs for both the management server and the SAP gateway for any additional error messages or warnings that could provide more context about the issue.
  User Permissions: Ensure that the user account being used has the necessary permissions to access the management server and the SAP gateway.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to the official SAP documentation for configuration and troubleshooting steps related to the management server and SAP gateway.
  Community Forums: Engage with SAP community forums or support channels for additional insights or similar experiences from other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.