How To Fix CM_SEPMRA_SALESORDER106 - Customer contact &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_SEPMRA_SALESORDER - Message Class SEPM_SODA

• Message number: 106

• Message text: Customer contact &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_SEPMRA_SALESORDER106 - Customer contact &1 does not exist ?

  The SAP error message CM_SEPMRA_SALESORDER106 indicates that the customer contact specified in a sales order does not exist in the system. This error typically arises when trying to create or process a sales order that references a customer contact that has not been defined in the customer master data.
  Cause:
  
  Missing Customer Contact: The customer contact specified in the sales order is not maintained in the customer master data.
  Incorrect Customer Contact: The contact information may have been entered incorrectly, leading to a mismatch with the existing records.
  Data Synchronization Issues: If the system is integrated with other applications or databases, there may be synchronization issues that prevent the contact from being recognized.
  
  Solution:
  
  
  Verify Customer Contact:
  
  Check the customer master data to ensure that the contact person exists. You can do this by navigating to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  If the contact does not exist, you will need to create it using transaction code XD01 (for general data) or VD01 (for sales area data).
  
  
  
  Correct the Sales Order:
  
  If the contact exists but is incorrectly referenced in the sales order, update the sales order with the correct contact information.
  You can do this by editing the sales order (transaction code VA02) and selecting the correct contact from the list.
  
  
  
  Check for Data Synchronization:
  
  If your SAP system is integrated with other systems (like CRM or external databases), ensure that the data is synchronized and that the contact information is up to date across all systems.
  
  
  
  Consult with IT Support:
  
  If you are unable to resolve the issue, consult with your IT support team or SAP Basis team to check for any underlying issues with the database or system configuration.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  VD03: Display Customer (Sales Area Data)
  XD01: Create Customer (General Data)
  VD01: Create Customer (Sales Area Data)
  VA02: Change Sales Order
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Documentation: Review SAP documentation for customer master data management and sales order processing for further insights.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.