How To Fix CM_REPORT_IMP_EXP010 - Error during virus scan in file &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_REPORT_IMP_EXP - Reports Import/Export

• Message number: 010

• Message text: Error during virus scan in file &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_REPORT_IMP_EXP010 - Error during virus scan in file &1 ?

  The SAP error message CM_REPORT_IMP_EXP010 indicates that there was an error during a virus scan of a file in the SAP system. This error typically occurs when the system is configured to perform virus scanning on files being imported or exported, and the scan fails for some reason.
  Causes:
  
  Virus Scanner Configuration Issues: The virus scanner may not be properly configured or may not be running.
  File Format Issues: The file being scanned may be in a format that the virus scanner cannot process.
  File Size Limitations: The file may exceed the size limits set for scanning.
  Network Issues: If the virus scanner is on a different server, network issues may prevent the file from being scanned.
  Permissions Issues: The SAP system may not have the necessary permissions to access the virus scanner or the file being scanned.
  Scanner Malfunction: The virus scanner itself may be malfunctioning or may need updates.
  
  Solutions:
  
  Check Virus Scanner Configuration: Ensure that the virus scanner is correctly configured in the SAP system. This includes checking the settings in transaction SCMG (for virus scan configuration).
  Verify Virus Scanner Status: Make sure that the virus scanner service is running and operational.
  Review File Format and Size: Check the file format and size to ensure they are supported by the virus scanner.
  Check Network Connectivity: If the virus scanner is on a different server, verify that there are no network issues preventing communication.
  Review Permissions: Ensure that the SAP system has the necessary permissions to access the virus scanner and the files being scanned.
  Update Virus Scanner: If the virus scanner is outdated, consider updating it to the latest version.
  Check Logs: Review the logs of both the SAP system and the virus scanner for any additional error messages that may provide more context on the failure.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to virus scanning and the specific error message for any patches or updates that may address the issue.
  Documentation: Refer to the documentation for the specific virus scanner being used to ensure compatibility and correct configuration with SAP.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.