How To Fix CM_REPORT_GEN004 - Error occurred when loading user-defined text document &2 &3 to front end


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_REPORT_GEN - Report Generation

  • Message number: 004

  • Message text: Error occurred when loading user-defined text document &2 &3 to front end

  • Show details Hide details
  • What causes this issue?

    Error: &V1&
    For this reason, the user-defined text document (document type &V2&,
    document number &V3&) could not be loaded to the front end within report
    generation.

    System Response

    The document cannot be displayed on the report.

    How to fix this error?

    Check:
    Whether the user-defined document exists as a DMS document in the SAP
    component <ZK>Document Management</>
    The Customizing settings for Document Management
    Whether the <DS:DE.ESEFDOCFLG>Document</> indicator is set in the IMG
    activity <LS>Specify Types for User-Defined Texts</> in Customizing for
    <ZK>Basic Data and Tools</>

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_REPORT_GEN004 - Error occurred when loading user-defined text document &2 &3 to front end ?

    The SAP error message CM_REPORT_GEN004 indicates that there was an issue when trying to load a user-defined text document to the front end. This error can occur in various scenarios, such as when generating reports or exporting data. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. File Path Issues: The specified path for the user-defined text document may be incorrect or inaccessible.
    2. File Format: The document may not be in a supported format or may be corrupted.
    3. Authorization Issues: The user may not have the necessary permissions to access the document or the directory where it is stored.
    4. Network Issues: If the document is stored on a network drive, there may be connectivity issues.
    5. SAP GUI Configuration: There may be issues with the SAP GUI settings or configuration that prevent the document from being loaded.

    Solutions:

    1. Check File Path: Verify that the file path specified in the error message is correct and that the file exists at that location.
    2. Verify File Format: Ensure that the document is in a supported format and is not corrupted. Try opening the file outside of SAP to confirm it is accessible.
    3. Check Authorizations: Ensure that the user has the necessary authorizations to access the document and the directory. This may involve checking roles and permissions in SAP.
    4. Network Connectivity: If the document is on a network drive, check the network connection and ensure that the drive is accessible.
    5. SAP GUI Settings: Review the SAP GUI settings to ensure that they are configured correctly. You may want to reset the GUI settings or reinstall if necessary.
    6. Use Alternative Methods: If the issue persists, consider using alternative methods to load or generate the report, such as exporting to a different format or using a different transaction.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to report generation and document handling in SAP, such as SE38 (ABAP Editor) or SA38 (Execute Report).
    • Logs and Traces: Review system logs (SM21) and application logs (SLG1) for any additional error messages or warnings that may provide more context about the issue.

    If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with SAP support for further assistance.

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