How To Fix CM_REPORT053 - Customer &1 (&2) is blocked and cannot be used

CM_REPORT053 - Overview

• Message type: E = Error

• Message class: CM_REPORT - Report (general)

• Message number: 053

• Message text: Customer &1 (&2) is blocked and cannot be used

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_REPORT053 - Customer &1 (&2) is blocked and cannot be used ?

  The SAP error message CM_REPORT053 indicates that a specific customer (identified by the customer number &1 and the company code &2) is blocked and cannot be used for transactions. This blocking can occur for various reasons, such as credit issues, administrative decisions, or compliance requirements.
  Causes:
  
  Credit Block: The customer may have exceeded their credit limit or have a poor credit rating.
  Administrative Block: The customer may be blocked for administrative reasons, such as account maintenance or compliance checks.
  Payment Block: The customer may have a payment block due to outstanding invoices or disputes.
  Master Data Issues: There may be issues with the customer master data that require correction.
  
  Solutions:
  
  
  Check Customer Status:
  
  Go to the customer master data in SAP (transaction code XD03 for display).
  Check the status of the customer in the relevant views (General Data, Company Code Data, Sales Area Data).
  
  
  
  Review Credit Management Settings:
  
  If the customer is blocked due to credit issues, review the credit limit