How To Fix CM_EHPRC_BOV_SCC_CON109 - More than one response contact phone numbe

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHPRC_BOV_SCC_CON - Messages for Conversion

• Message number: 109

• Message text: More than one response contact phone numbe

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHPRC_BOV_SCC_CON109 - More than one response contact phone numbe ?

  The SAP error message CM_EHPRC_BOV_SCC_CON109 indicates that there is an issue with the configuration of contact phone numbers in the system. Specifically, it suggests that there are multiple response contact phone numbers defined for a particular entity, which is not allowed in the context where the error is occurring.
  
  Cause:
  The error typically arises when:
  
  More than one phone number is assigned to a response contact in a business object (like a customer, vendor, or other entity).
  The system expects a single phone number for the response contact, but multiple entries exist in the database.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Configuration:
  
  Navigate to the relevant business object in SAP where the error is occurring.
  Review the contact details associated with that object.
  
  
  
  Identify Duplicate Entries:
  
  Look for multiple phone numbers assigned to the same response contact.
  If you find duplicates, determine which phone number should be retained.
  
  
  
  Remove or Consolidate:
  
  Remove the duplicate phone numbers or